Delete your account
You can close your Kipsy account yourself, in under a minute, and everything in it goes with it. Here is exactly how, and exactly what happens.
Last updated 23 September 2026
Do it yourself, in the app
- Open app.kipsy.in and sign in.
- Tap More, then My details.
- Scroll to the bottom and tap Close my account.
- Type your business name to confirm. That is the whole thing.
It happens immediately. You are signed out, and there is no waiting, no email, and nobody asking you to reconsider.
Or ask us
If you cannot get in — a lost password, an email you no longer use — write to support@tradingbaniya.com or message +91 79739 09683 from the number on your account. We will do it within thirty days, and usually the same week.
What gets deleted
Everything the account holds, permanently:
- Your orders, and what each one earned.
- Your customers, their names and phone numbers.
- Your materials, stock and what you paid for them.
- The things you sell, your spends and your monthly costs.
- Any photos you uploaded.
- Any voice notes you recorded.
- Your name, email address and password.
What is kept, and for how long
One thing only: the nightly backups. A copy of your data may sit inside them for up to thirty days before it ages out on its own. Nobody opens those backups except to restore a lost server. After thirty days nothing of yours remains anywhere.
There is no archive, no “deactivated” state and no way for us to bring an account back once it is closed — including for you. If you want a copy of your orders first, ask before you delete and we will send you one.